Not yet active. Seam does not currently sell any paid plan. This page describes how refunds will work once paid plans launch, in advance of that.
Purchases through the App Store
If you bought a Seam subscription, lifetime plan, or add-on through Apple's App Store, Apple handles all refunds — Seam has no ability to issue, approve, or deny an App Store refund directly. Request one at reportaproblem.apple.com or via Settings → [Your Name] → Subscriptions on your device. Apple's own refund policy and timelines apply.
Purchases on seamcal.com (Stripe)
Monthly and annual subscriptions: if you're charged for a renewal you intended to cancel, or you experience a billing error, contact us within 14 days of the charge at hello@seamcal.com and we'll refund it. Outside of billing errors, we don't provide partial refunds for time already used in a paid period, but you keep access through the end of it after cancelling.
Lifetime purchases: refundable within 14 days of purchase if you contact us and haven't made substantial use of the calendar sync features. After 14 days, or with substantial use, lifetime purchases are non-refundable.
EU right of withdrawal: for digital services accessed immediately upon purchase, EU consumer law lets you waive the standard 14-day withdrawal right in exchange for immediate access, which is what happens when you start using a plan right after buying it. This section doesn't reduce the refund rights above — it just explains why "immediate access" and "14-day withdrawal" can both be true at once.
How to request a Stripe refund
Email hello@seamcal.com with the email address you used to subscribe and the reason for your request. We aim to respond within 3 business days (faster for Priority add-on subscribers).